Privacy Policy

This notice explains how information is handled when you visit charlhattingh.com or contact me through the website.

Who to contact

I am Charl Hattingh. My psychology practice operates as a sole proprietorship. Language services are provided through Wordweb Inc (registration number 2025/290376/21), trading as Charl Hattingh. I am the privacy contact and Information Officer for both.

You can contact me at charl@charlhattingh.com or +27 83 457 9526, or at 13 Queens Road, Tamboerskloof, Cape Town, South Africa.

For information about clinical and business records beyond this website, please see the psychology privacy notice or the language-services privacy notice.

Contact forms and enquiries

If you contact me, I use the information you provide to respond to your enquiry and arrange the relevant service. The forms ask for your name, email address and message, and provide fields for a contact number and how you found my details. Enquiries may be stored on the website and handled through email. My website and domain email are hosted by xneelo.

Please provide only what is needed for your enquiry. Avoid sending detailed clinical information or confidential project documents through the contact form; we can discuss an appropriate way to share them.

Cookies and your choices

The website uses WPConsent to manage optional cookies and remember your choice. Its preferences cookie is kept for 30 days. Necessary website and security functions are treated separately from optional visitor statistics and embedded content.

The banner offers Settings, Reject and Accept. Google Analytics and supported third-party embeds are held back until you allow the relevant category. Making no choice leaves these optional services blocked. You can allow visitor statistics without allowing embedded content, or vice versa, through Settings.

You can reopen your choices using the small Cookie Preferences button. Withdrawing permission causes the page to reload so the new choice applies to subsequent loading. It does not automatically erase information already processed before withdrawal. Rejecting optional services does not prevent you from reading the site or using its contact forms; maps and videos may remain as placeholders.

Visitor statistics

I use Google Analytics 4, through MonsterInsights, to understand how visitors use the website. When allowed, Analytics measures information such as pages viewed, interactions and device or browser characteristics. It uses cookies and identifiers to distinguish visits. The resulting reports help me assess and improve the website.

Google processes this information to provide its Analytics service. Further information is available in Google’s explanation of Analytics data handling and Google’s Privacy Policy.

Embedded content and external links

Some pages include YouTube videos or Google Maps. If you allow embedded content, the relevant provider receives information needed to load that content, such as your IP address and browser information, and may use cookies under its own policies. A placeholder offers a way to allow the relevant category and load the content. Allowing that category does not itself enable the separate Statistics category.

Links to other websites take you to services with their own privacy practices.

Hosting, security and retention

Website hosting and security services may process technical information, such as connection details and server logs, to deliver and protect the website. Providers used for hosting, email, Analytics or embedded content may process information outside South Africa.

I restrict access to information under my control and use security measures appropriate to its purpose. No website or internet transmission can be guaranteed completely secure. Enquiries and related records are kept for their purpose and any applicable legal, professional or contractual recordkeeping requirements.

Privacy requests

Please contact me if you want to ask about information held about you, request access or correction, object to processing, or request deletion where applicable. I will consider requests subject to applicable law, confidentiality obligations and recordkeeping requirements. You may also raise a concern with South Africa’s Information Regulator.

Last updated: 16 October 2026.